Icon Water has released a new video explaining its upcoming 2028–2033 Price Review and what it could mean for Canberra’s water and wastewater services.

The five-yearly review will help set investment priorities, service levels and pricing for the next regulatory period.

The video explains:

• what the price proposal is and why it matters

• Icon Water’s role in ACT water governance

• the challenges facing Canberra’s water and wastewater services

• how the price proposal is developed

• how the community can help shape the outcomes that matter.

Icon Water is also inviting Canberrans to complete its Water Bill Simulator, which lets you explore different priorities and trade-offs and see how choices could affect future water bills.

The simulator is open until 9 October, with participants eligible to go into the draw for one of five $200 prepaid gift cards.

Watch the video and have your say on what matters most for Canberra’s water and wastewater services.